Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers for immediate shipment. If for any reason your order is unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment:
Once we reach out to the supplier and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at orders@3djunkies.com.
All shipping is free of charge. We ship using USPS, FedEx, UPS, or DHL.
Most suppliers are US based and shipping can be expected to take 2-5 business days, with shipment coming from the supplier's US based warehouse. Some international suppliers may ship from an International warehouse when needed. 3D Junkies will cover all shipping and customs costs for orders with International suppliers.
For some products shipping time may be longer than the averages provided above. The product page will specify what the shipping time will be if it's longer than usual.
